Job :
Associate Support Engineer

Key Skills/ Knowledge:

  • Knowledge of Apache, Glassfish, Tomcat.

  • Basic Knowledge of jdk, jre, php, ngix.

  • Knowledge of DNS, TCP/IP and other networking concepts.

  • Knowledge of Database servers like MySQL, MSSql.

  • Experience with web site development, HTML, and SQL a plus.

Key Responsibilities: 

 

  • Taking ownership of technical issues, and working with our Development group to resolve more advanced issues when necessary.

  • Resolving escalated customer complaints without the need for team lead intervention.

  • Troubleshooting system and network problems and diagnosing and solving hardware or software faults.

  • Good at problem solving.

  • Good at organizing, prioritizing and multi-tasking.

  • Documenting troubleshooting and problem resolution steps.

  • Researching technical issues and developing the best way for solve the problems.

  • Walking customers through solutions.



Job Overview

Company F1Soft Group of Companies
Category Information Technology
Type Full Time
Minimum Education In Bachelor in Computer Engineering
Experience 2 years - 3 years
Openings 1
Salary Negotiable
Skills Good Communication Skill, Good Attitude for Learning, Team Player