Associate Client Support Specialist

at Hitachi Energy Kathmandu
  • Salary:Negotiable
  • Experience:0
  • Type:Full Time
  • Job Level:Entry Level
  • Views: 129 views

Job Overview

  • Industry:Information Technology
  • Category:Project Management
  • Minimum Education: Bachelor’s degree in any discipline or equivalent (Freshers and candidates awaiting results can also apply)
  • Skills:Should have an excellent command in written and spoken English, Should have sound knowledge of Microsoft Office Applications, Basic knowledge of on-screen capture and video editing tools is a plus, Flexible to work on morning, day ,evening and night shifts, Flexible to work during weekends and holidays, Multitasker and a good team player with ability to handle work pressure
  • Openings5
  • Job LocationKathmandu
  • Posted on:June 16,2022
  • Apply Before:June 30,2022
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  • Work closely with Business Analytics, Development, Quality Control and System Administration teams to ensure resolution of any client issues or questions
  • Act as “first line of defense” for client questions and technical issues
  • Respond to client inquiries with timeliness and professionalism
  • Advocate on behalf of clients and collaborate with other internal teams on process improvements to enhance the client experience
  • Preparation of documents as per the requirement