Join Our Team!
We're seeking a talented individual who can help manage day-to-day tasks, organize schedules, and provide crucial support in client meetings and project management. 

Responsibilities:

• Provide help and advice with regular updates to clients on the progress of customer service projects and campaigns that directly affect each client.
•  Define and execute the marketing and communication activities according to our marketing plan
• Coordinate all marketing activities to generate lead
• Inform clients and prospects of products and services through creative marketing strategies
• Track performance of all marketing campaigns
• Communicate courteously with customers by telephone, email, letter and face-to-face.
• Develop open and effective channels of communication with each client that can be employed by other departments
•  as well.
• Handling customer complaints.
• Keeping accurate records of discussion or correspondence with clients.
• Coordinate internal projects and determine the best utilisation of the resources to increase customer services.
• Encourage revenue growth by inspiring clients to purchase the available services.
• Become the reliable point of contact for each client that is required to establish a strong business relationship.  
• Develop feedback or complaints procedures for customers to use.
• Improving customer service procedures, policies and standards for the organization or department.
• Track internally the services provided to the clients.
• Monitor clients social media activity and track the changes(overall page performance).
• Sending work calendar plans to the client and getting approval/ feedback.
• Inform the team about the contract renewal and necessary changes/ feedback.
  
  Skills
  
• Highly proficient in Microsoft Office Programs, especially excel and word.
• Must demonstrate ability to meet deadlines.
• Knowledge of conflict resolution techniques
• Strong communication skills required
• Must have 2-wheeler and a valid license
• Must have a laptop

If you are interested in any of these positions, please send your resume to [email protected]. We look forward to hearing from you!