Position Overview:

The Front Desk Associate plays a vital role in ensuring the smooth operation of administrative functions within the company. The primary responsibilities include logging all documents related to Medi insurance claims, providing documentation support. Scheduling interview calls, conducting administrative tasks, and gathering client feedback will also be a part of the job. The ideal candidate should possess excellent organizational skills, attention to detail, and strong communication abilities.

Key Responsibilities:

• Log in all documents associated with Medi insurance claims accurately and efficiently.
• Maintain organized records of all incoming and outgoing documents.
• Ensure adherence to company policies and procedures regarding document handling and confidentiality.
• Ensure documentation is complete, accurate, and compliant with regulatory requirements.
• Coordinate interview schedules for candidates applying for various positions within the company.
• Communicate effectively with candidates to arrange interview times that accommodate both parties.
• Ensure timely communication and follow-up to confirm interview appointments.
• Assist in general administrative tasks, such as managing office supplies, handling incoming calls, and responding to emails.
• Collaborate with other team members to support overall office operations.
• Maintain cleanliness and organization of the front desk area.
• Gather feedback from clients regarding their experience with our services.
• Communicate feedback to the relevant departments for continuous improvement.
• Ensure a positive and professional interaction with clients at all times.