Front Desk officer/Client handling

at JD Group Nepal Kathmandu
  • Salary:As per company policy
  • Experience:1
  • Type:Full Time
  • Job Level:Entry Level
  • Views: 322 views

Job Overview

  • Industry:Education Consultancy
  • Category:Front Office / Secretarial
  • Minimum Education: Bachelors graduate or +2 graduate, having knowledge about handling clients
  • Skills:Client handling, communication, administration work,
  • Openings1
  • Job LocationKathmandu
  • Posted on:April 18,2022
  • Apply Before:August 10,2022

Job Description:

  • Keep front desk tidy and presentable with all necessary material (pens, forms, paper, etc.)
  • Greet and welcome guests
  • Answer questions and address complaints
  • Answer all incoming calls and redirect them or keep messages
  • Receive letters, packages, etc. and distribute them
  • Prepare outgoing mail by drafting correspondence, securing parcels, etc.
  • Check, sort, and forward emails
  • Monitor office supplies and place orders when necessary
  • Keep updated records and files
  • Monitor office expenses and costs
  • Take up other duties as assigned (travel arrangements, schedules, etc.)

Required Skills:

  • Proven experience as a front desk representative, agent, or relevant position
  • Familiarity with office machines (e.g. fax, printer, etc.)
  • Knowledge of office management and basic bookkeeping
  • Proficient in English (oral and written)
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities
  • Problem-solving skills
  • Customer service orientation
  • High School diploma; additional qualifications will be a plus