Job Responsibilities

• Answering phones and explaining the product and services offered by the company.

• Obtaining customer information and other relevant data.

• Asking questions and understanding their specifications.

• Resolving queries and issues related to the services.

• Making recordings of all the phone calls and updates.

• Maintaining the database of the customers on a regular basis.

• Suggest solutions based on students’ needs and requirements.

Requirements 

• Bachelor's Appearing or equivalent

• Freshers are also encouraged to apply

• Professional certification will be an advantage.

• Great interpersonal skills.

• Exceptional oral and written communication skills.

• Strong organizational skills.

• Ability to work in a team or individually as and when required.

• Ability to manage and handle multiple tasks.

• Outstanding problem-solving skills.

• Exceptional attention to detail.

• Hard-working individual.

• Good time management abilities.

• Strong decision-making skills.