Tele-Counselor
Job Overview
- Industry:Education Consultancy
- Category:Consultant
- Minimum Education: Bachelors degree running
- Skills:Communication, People skills, organizing, planning
- Openings1
- Job LocationKathmandu
- Posted on:September 26,2021
- Apply Before:December 30,2021
Job Responsibilities
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Answering phones and explaining the product and services offered by the company.
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Obtaining customer information and other relevant data.
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Asking questions and understanding their specifications.
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Resolving queries and issues related to the services.
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Making recordings of all the phone calls and updates.
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Maintaining the database of the customers on a regular basis.
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Suggesting solutions based on student’s needs and requirements.
Requirements
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Bachelor's Appearing or equivalent
- Freshers are also encouraged to apply
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Professional certification will be an advantage.
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Great interpersonal skills.
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Exceptional oral and written communication skills.
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Strong organizational skills.
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Ability to work in a team or individually as and when required.
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Ability to manage and handle multiple tasks.
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Outstanding problem-solving skills.
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Exceptional attention to detail.
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Hard-working individual.
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Good time management abilities.
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Strong decision-making skills.