Tele-Counselor

at JD Group Nepal Kathmandu
  • Salary:12000-15000
  • Experience:1
  • Type:Part Time
  • Job Level:Mid Level
  • Views: 376 views

Job Overview

  • Industry:Education Consultancy
  • Category:Consultant
  • Minimum Education: Bachelors degree running
  • Skills:Communication, People skills, organizing, planning
  • Openings1
  • Job LocationKathmandu
  • Posted on:September 26,2021
  • Apply Before:December 07,2021
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Job Responsibilities

  • Answering phones and explaining the product and services offered by the company.

  • Obtaining customer information and other relevant data.

  • Asking questions and understanding their specifications.

  • Resolving queries and issues related to the services.

  • Making recordings of all the  phone calls and updates.

  • Maintaining the database of the customers on a regular basis.

  • Suggesting solutions based on student’s needs and requirements.

Requirements 

  • Bachelor's Appearing or equivalent

  • Freshers are also encouraged to apply
  • Professional certification will be an advantage.

  • Great interpersonal skills.

  • Exceptional oral and written communication skills.

  • Strong organizational skills.

  • Ability to work in a team or individually as and when required.

  • Ability to manage and handle multiple tasks.

  • Outstanding problem-solving skills.

  • Exceptional attention to detail.

  • Hard-working individual.

  • Good time management abilities.

  • Strong decision-making skills.